Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Book Tailor, Inc. ("Book Tailor") and its Parent Company (collectively, "we," "our," or "us") collect, use, and disclose personal information in connection with our Service at booktailor.com and any related services, sales, marketing, or events.

2. Information Collection

2.1 Categories of Information Collected

A. Personal Information:

• Name and contact information
• Billing and shipping addresses
• Payment information (processed through third-party payment processors)
• Email address
• Phone number
• Age
• Gender (optional)
• IP address and device information
• Location data

B. Usage Information:

• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country
• Location
• Information about how and when you use our Service

C. User Input

• Information provided during the book creation process
• Preferences and selections made while using the Service
• Saved or incomplete book projects

2.2 Methods of Collection

We collect information through:

• Direct user input
• Automated technologies or interactions
• Third-party advertising and analytics providers
• Cookies and similar tracking technologies

3. Use of Information

3.1 Business Purposes

Both Book Tailor and its Parent Company use collected information for:

• Providing and maintaining the Service
• Processing payments and transactions
• Personalizing user experience
• Marketing and advertising
• Analytics and Service improvement
• Communication with users
• Legal compliance
• Security and fraud prevention

3.2 Marketing and Advertising

We may use your information for marketing purposes through various platforms, including but not limited to:

• Social media advertising (Facebook, TikTok, Snapchat, and other advertising platforms)
• Google Ads
• Microsoft Advertising
• Email marketing
• SMS marketing

4. Information Sharing and Disclosure

4.1 Categories of Third Parties

We may share information with:

• Service providers and processors
• Advertising and marketing partners
• Analytics providers
• Payment processors
• Cloud service providers
• Professional advisors

4.2 Third-Party Advertising

We work with various advertising platforms and may share information for advertising purposes, including but not limited to:

• Social media advertising platforms
• Search engine advertising platforms
• Display advertising networks
• Marketing automation platforms

5. Cookies and Tracking Technologies

5.1 Types of Cookies Used

• Essential cookies
• Functional cookies
• Analytics cookies
• Advertising cookies
• Third-party cookies

5.2 Cookie Control

Users can control cookie preferences through their browser settings. Disabling certain cookies may affect Service functionality.

6. Data Retention

6.1 Retention Periods

• Account information: Duration of account activity
• Purchase records and completed books: 24 months from date of purchase
• Payment information: As required by law
• Marketing data: Until opt-out
• Unfinished book projects: 120 days from last interaction

6.2 Data Deletion

Users may request deletion of their personal information by contacting privacy@booktailor.com.

7. Security Measures

We implement appropriate technical and organizational security measures to protect personal information, including:

• Encryption of data in transit and at rest
• Access controls
• Regular security assessments
• Employee training

8. User Rights

8.1 General Rights

Users have the right to:

• Access their personal information
• Correct inaccurate data
• Request deletion
• Object to processing
• Withdraw consent
• Data portability

8.2 Exercise of Rights

To exercise these rights, contact privacy@booktailor.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

We may transfer, store, and process information in countries other than your own. By using the Service, you consent to such transfers.

11. Changes to This Policy

We reserve the right to modify this Policy at any time. Users will be notified of material changes through the Service or via email.

12. Contact Information

For privacy-related matters: privacy@booktailor.com

For general support and questions: hi@booktailor.com